
Do You Really Need A 3rd-Party Scheduling App If You Have The R365 Ops Module?
Efficient labor management is crucial for maintaining profitability and ensuring smooth operations in today’s competitive restaurant industry. Restaurant365 (R365) offers a comprehensive Operations module with a built-in scheduling tool that meets the needs of most establishments. While 3rd-party labor scheduling applications may provide advanced features, they often come at a higher cost and may not be necessary for many restaurants.
Core Features of R365’s Scheduling Tool

R365’s scheduling tool is designed to streamline labor management by offering the following key features:
- Mobile Accessibility: Team members can access their schedules via the free R365 Red mobile app, ensuring timely updates and communication.
- Team Communication: The tool facilitates monitoring and managing team communications, promoting collaboration and clarity.
- POS Integration: Integration with your Point of Sale (POS) system allows for synchronization of time clocks and job roles, enhancing accuracy in labor tracking.
- Labor Forecasting: Schedules can be created based on sales or guest forecasts, utilizing data from previous weeks and the same period in the prior year. This approach aids in aligning labor hours with anticipated demand.
- Schedule Templates: Managers can copy schedules from one week to the next or across locations, providing a solid starting point and saving time in the scheduling process.
These features empower managers to maintain control over scheduling, allowing for adjustments before finalizing and publishing schedules.
Integration Benefits
Utilizing R365’s scheduling tool offers the added advantage of full integration with other system components. For instance, once team members install the R365 Red app, security policies are enforced based on user roles. Managers can perform tasks such as conducting physical inventories, scanning invoices using their device’s camera, and monitoring sales or other key metrics. This integration ensures a cohesive and efficient workflow across various operational areas

Advanced Features in Third-Party Applications
Some third-party labor scheduling applications offer advanced capabilities, such as:
- Advanced Labor Rules: The ability to generate and import complex labor rules derived from detailed time and motion studies, optimizing staff deployment and product flow through the kitchen.
- Enhanced Forecasting: Advanced algorithms that provide more precise sales and guest count forecasts for upcoming weeks, aiding in creating highly optimized schedules.
While these features can lead to more refined scheduling, they require accurate forecasting and significant effort to implement effectively.
The 80/20 Perspective

Applying the 80/20 rule, R365’s native scheduling tool delivers approximately 80-90% of the functionality found in more expensive 3rd-party applications. For most restaurants, the comprehensive features and seamless integration offered by R365 are sufficient to meet labor management needs without incurring additional costs. Unless your establishment requires the advanced capabilities mentioned above, investing in a third-party scheduling application may not provide a commensurate return on investment.
In conclusion, R365’s Operations module offers a robust and integrated scheduling solution that fulfills the requirements of most restaurants. Before considering a 3rd-party application, assess whether the advanced features justify the additional expense and complexity. In many cases, R365’s built-in tools provide an efficient and cost-effective approach to labor scheduling.
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